Privacy Policy

Privacy Policy Information

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.

Making a complaint

If you are not satisfied with the response, please contact us at edges aquatic@gmail.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.

Edge's Aquatic Services Privacy Policy – SMS Messaging

At Edge’s Aquatic Services, we respect your privacy and are committed to protecting your personal information.

Information Collected:

  • We collect your mobile phone number when you provide it to us for appointment scheduling, service requests, or updates.

Use of Information:

  • Your phone number is used solely to send appointment reminders, service notifications, and updates via SMS.

Consent:

  • By providing your mobile phone number, you consent to receive SMS messages from Edge’s Aquatic Services.

Opt-Out:

  • You may opt out at any time by replying STOP to any message you receive.

  • For additional information, you may text HELP or contact us directly.

Standard Messaging Rates:

  • Message and data rates may apply depending on your carrier plan.

NOTE: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”