Terms and Conditions for Edge’s Aquatic Services
Effective Date: 01/01/2025
By accessing or using the website located at www.pondstockingofgeorgia.com (“the Website”), owned and operated by Edge’s Aquatic Services (“we,” “us,” “our”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, you should immediately cease using the Website.
- Acceptance of Terms
By using this Website, you agree to these Terms and any future amendments. We reserve the right to change, modify, or update these Terms at any time without prior notice. Please review these Terms periodically.
- Services Provided
Edge’s Aquatic Services provides pond stocking, maintenance, and aquatic solutions for residential, commercial, and recreational properties. The Website offers detailed descriptions of our services, pricing, and other relevant information.
- User Responsibilities
You agree to use the Website in accordance with all applicable local, state, and federal laws. You shall not:
- Use the Website for any illegal purpose or in any way that could damage or disable the Website.
- Attempt to gain unauthorized access to any part of the Website or any systems connected to the Website.
- Use any automated system, including robots, spiders, or scrapers, to access the Website or content.
- Intellectual Property
All content on the Website, including but not limited to text, graphics, images, logos, and software, is the property of Edge’s Aquatic Services and is protected by U.S. and international copyright and trademark laws. You may not use any content from the Website without prior written permission from Edge’s Aquatic Services.
- Product and Service Information
Edge’s Aquatic Services strives to provide accurate and up-to-date information about our products and services. However, we do not guarantee the accuracy, completeness, or reliability of any content on the Website. Prices and availability of services may change without notice.
- Limitation of Liability
To the fullest extent permitted by law, Edge’s Aquatic Services is not responsible for any damages, including but not limited to indirect, incidental, punitive, or consequential damages, arising out of or in connection with your use of the Website or any third-party websites linked to it. This includes damages resulting from loss of data, revenue, or business.
- Third-Party Links
The Website may contain links to third-party websites. These links are provided solely for your convenience and do not constitute an endorsement of the content or services offered by those websites. Edge’s Aquatic Services is not responsible for the content or practices of third-party websites.
- Privacy Policy
Edge’s Aquatic Services respects your privacy. For details on how we collect, use, and protect your information, please refer to our Privacy Policy below.
- Payment Terms
By purchasing services from Edge’s Aquatic Services through our Website, you agree to pay all applicable charges as indicated at the time of purchase. Payments are processed securely via a third-party payment processor. If you are unsatisfied with any service, please contact us within 48 hours to discuss a resolution.
- Termination
Edge’s Aquatic Services reserves the right to terminate or suspend your access to the Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Website or our services.
- Indemnification
You agree to indemnify and hold harmless Edge’s Aquatic Services, its affiliates, directors, employees, and agents from any claim, demand, or damages, including legal fees, arising out of your use of the Website, violation of these Terms, or infringement of any rights of a third party.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within Treutlen County, Georgia for the resolution of any disputes.
- Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability of that provision shall not affect the validity of the remaining provisions.
- Contact Information
If you have any questions about these Terms, please contact us at:
Edge’s Aquatic Services
Email: edgesaquatic@gmail.com
Phone: 912 – 529 – 3315
Address: 2829 Briarcliff Rd. Soperton, GA 303457
30-Day Return Policy
At Edge’s Aquatic Services, we want you to be fully satisfied with your purchase. If for any reason you’re not completely happy with your order, we offer a 30-day return policy for most products, subject to the terms outlined below.
Eligibility for Returns
To be eligible for a return:
- Your item must be in new, unused, and resalable condition.
- Your item cannot be damaged or show signs of wear or use.
- You must request a return within 30 days of the purchase date.
- Items must be in their original packaging.
Non-Returnable Items
The following items are non-returnable:
- Custom orders or products made to your specifications.
- Opened or used products (unless defective).
- Gift cards or digital products.
Restocking Fee
- A 20% restocking fee may apply at our discretion for returned items that are not defective or damaged.
- The restocking fee will be deducted from your refund.
How to Request a Return
- Contact Us: To start the return process, please contact us at edgesaquatic@gmail.com or 912-529-3315 within 30 days of your purchase. Include your order number and a brief explanation for the return.
- Return Authorization: Once your return request is approved, you’ll receive Return Authorization Instructions.
- Return the Product: Ship the item back to us using the instructions provided. You are responsible for the return shipping costs, unless the item was defective or an error occurred on our end.
Refund Process
Once we receive the returned item:
- We will inspect it to ensure it meets the eligibility requirements.
- If approved, your refund will be processed within 5-7 business days. The refund will be credited to the original payment method, minus any applicable restocking fees.
Exchanges
If you would like to exchange an item, please follow the same return procedure and place a new order for the item you want.
Damaged or Defective Items
If the item you received is defective or damaged, please contact us immediately. We will provide a pre-paid return label and offer a full refund or exchange at no additional cost to you.
Privacy Policy
At Edge’s Aquatic Services, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or engage with our services.
1. Information We Collect
We collect various types of information to provide you with the best experience possible, including:
- Personal Information: This includes your name, email address, phone number, mailing address, and payment information, which is required when making a purchase or contacting us.
- Non-Personal Information: This includes information such as your browser type, device type, IP address, pages visited on our website, and the date and time of your visit. This information helps us analyze website performance and improve user experience.
2. How We Use Your Information
We use the information we collect for various purposes:
- Order Processing: To complete your purchase, including shipping and handling.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing: To send you promotional emails, newsletters, or updates about products and services (you can opt-out of these emails at any time).
- Website Improvement: To analyze website usage and improve the design and functionality of our site.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or share your personal information with third parties, except for the following:
- Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, shipping, and marketing. These providers are required to protect your information and use it only for the services they provide on our behalf.
- Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our rights and the safety of our users.
4. Data Security
We take reasonable measures to protect the security of your personal information, including encryption of payment data and access controls. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee complete security.
5. Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, track browsing activity, and analyze traffic. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain functionalities of the website.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: Opt-out of receiving promotional communications by clicking the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us at edgesaquatic@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies when visiting those sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated date will be indicated at the top of the page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Edge’s Aquatic Services
2829 Briarcliff Rd, Soperton, GA 30457
Email: edgesaquatic@gmail.com
Phone: 912-529-3315
Cookies Policy
At Edge’s Aquatic Services, we use cookies to enhance your experience on our website and to ensure that we provide you with the best service possible. By using our website, you consent to the use of cookies as outlined in this Cookies Policy.
1. What are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They are used to collect information about your browsing behavior, preferences, and to help provide a personalized experience.
Cookies can be either session cookies (which are deleted after you close your browser) or persistent cookies (which remain on your device for a set period or until you delete them).
2. How We Use Cookies
We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the basic functionality of the website. They allow you to navigate the website and use features such as the shopping cart, checkout, and login areas.
- Performance Cookies: These cookies help us understand how visitors interact with our website, including the pages visited, time spent, and any issues encountered. This information helps us improve the functionality and content of the website.
- Functional Cookies: These cookies allow the website to remember your preferences (such as language, region, or font size) and provide personalized features to improve your user experience.
- Advertising/Targeting Cookies: These cookies are used to track your browsing activity and may be used to show you relevant ads based on your interests, both on our website and on third-party sites. These cookies help us measure the effectiveness of our advertising campaigns.
3. Third-Party Cookies
We may also use third-party cookies provided by trusted partners to improve your experience and to collect data for analytics and advertising. These partners include Google Analytics, social media platforms, and advertising networks. These cookies allow third-party services to track your behavior across multiple websites and display tailored ads to you.
4. How to Control Cookies
You have control over the cookies placed on your device. Most web browsers allow you to manage cookie preferences through their settings. You can choose to block or delete cookies, and you can set your browser to notify you when a cookie is being placed on your device.
To manage cookies, you can typically:
- Disable cookies: You can disable cookies entirely through your browser settings. However, please note that this may affect certain functionalities of the website.
- Delete cookies: You can delete individual cookies or clear your entire cookie history at any time through your browser settings.
- Manage Preferences: Some third-party services, such as Google, allow you to manage your cookie preferences directly on their platforms.
For more detailed information on managing cookies, refer to your browser’s help section.
5. Consent to Cookies
By continuing to browse our website, you consent to our use of cookies in accordance with this policy. If you do not consent to the use of cookies, you can change your browser settings to block them, but this may affect your experience on our website.
6. Changes to this Cookies Policy
We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions or concerns about our use of cookies, please feel free to contact us at:
Edge’s Aquatic Services
2829 Briarcliff Rd, Soperton, GA 30457
Email: edgesaquatic@gmail.com
Phone: 912-529-3315
Disclaimer
The information provided by Edge’s Aquatic Services (“we,” “our,” “us”) on our website, through our products, and via our services is for general informational purposes only. By using our website and services, you acknowledge and agree to the following:
1. General Information
The content provided on our website, including any advice, services, and product information, is intended for general guidance and is not meant to be a substitute for professional advice or consultation. We do not offer professional, technical, or scientific advice on pond management, aquatic systems, or related subjects.
2. Limitation of Liability
Edge’s Aquatic Services does not accept responsibility for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or misuse of our products, services, or website content. We are not liable for any damage to property, injury, or loss that may occur as a result of the use of our products or services.
3. No Warranties or Guarantees
We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content provided on our website, in our products, or as part of our services. All products and services are provided “as is,” and we do not offer any express or implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
4. Product Use and Safety
It is the responsibility of the customer to use all products purchased from Edge’s Aquatic Services in accordance with the manufacturer’s instructions and safety guidelines. We do not accept responsibility for any harm caused by improper handling, application, or misuse of our products.
5. Third-Party Content and Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We do not assume responsibility for the content, privacy policies, or practices of any third-party websites or services. Accessing these third-party sites is done at your own risk.
6. Changes to Products or Services
We reserve the right to make changes, modifications, or discontinuations of any products, services, or content provided on our website without notice. Prices, availability, and product specifications are subject to change at any time.
7. Local Regulations
Customers are responsible for ensuring compliance with all applicable local laws and regulations when using our products and services. Edge’s Aquatic Services does not guarantee that the products or services will comply with the laws and regulations of any particular region.
8. Contact Us
If you have any questions or concerns regarding this Disclaimer or any other part of our website, products, or services, please contact us at:
Edge’s Aquatic Services
2829 Briarcliff Rd, Soperton, GA 30457
Email: edgesaquatic@gmail.com
Phone: 912-529-3315
- Accessibility Statement
An Accessibility Statement informs users about the measures you’ve taken to make your website accessible to people with disabilities. This is important for legal compliance (such as ADA in the U.S.) and for fostering inclusivity.
- Detail any efforts to ensure your site is usable by people with visual, auditory, or motor impairments.
- Explain how users can contact you if they have issues accessing content.
- Terms of Service (TOS) for Specific Services
If you offer particular services, such as consulting, subscription-based services, or online courses, you should include a separate Terms of Service that addresses the specific conditions related to those services. These may include:
- Specific guidelines for using your services
- Subscription and billing terms
- Termination and cancellation policies
- Security Measures
If you collect sensitive data (e.g., payment details), you should mention your website’s security measures to ensure customers’ trust:
- Use SSL certificates for encrypted transactions.
- Provide an overview of the steps taken to protect customer data.
- Highlight any payment processors you use (PayPal, Stripe, etc.) and how they protect transaction data.
- User-Generated Content Terms
If your website allows users to submit content (e.g., reviews, comments, images), you should have terms governing these submissions:
- Ownership of content submitted by users.
- Guidelines on acceptable content.
- Your rights to use or remove user-generated content.
- Age Restriction
If your website is not intended for children under a certain age (e.g., 13 or 16), you should include an age restriction policy:
- This is a requirement under laws such as COPPA (Children’s Online Privacy Protection Act) if your website collects data from children under the age of 13.
- You may also want to include an age verification process if your business involves age-restricted items.
- Intellectual Property Statement
Ensure that you include an Intellectual Property Statement to protect your website content, including:
- Copyright information (e.g., all content is owned by you and protected by copyright).
- Trademark protections for your business name, logo, and any distinctive marks associated with your brand.
- A notice about how users may not copy, redistribute, or republish your content without permission.
Certainly! Below are the requested pages for Edge’s Aquatic Services:
5. Accessibility Statement
At Edge’s Aquatic Services, we are committed to making our website accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides recommendations for making web content more accessible to a wider range of people with disabilities.
Our Efforts to Ensure Accessibility:
- Visual Impairments: We use high-contrast colors and provide text alternatives for all images (alt text) to ensure content is understandable for those using screen readers.
- Auditory Impairments: We ensure that all video content has captions or transcripts, so users who are deaf or hard of hearing can access the information.
- Motor Impairments: Our website is designed to be navigable with a keyboard for those who cannot use a mouse.
Contact Us for Accessibility Issues:
If you experience any difficulty accessing content on our website or have any feedback regarding the accessibility of our site, please contact us at:
- Email: edgesaquatic@gmail.com
- Phone: 912-529-3315
We are committed to improving the accessibility of our website and will make efforts to respond to all inquiries in a timely manner.
6. Terms of Service (TOS) for Specific Services
Consulting and Services
By using Edge’s Aquatic Services consulting services, online courses, or other service-based offerings, you agree to the following terms and conditions:
- Service Usage: You may use our services for lawful purposes only. You agree not to engage in any activity that could damage, disable, or impair our website or services.
- Subscription and Billing Terms: If applicable, you will be billed for services on a monthly or yearly basis, depending on the agreement. Payments must be made in full before services are rendered. All subscription fees are non-refundable unless otherwise stated.
- Termination and Cancellation: You may cancel your subscription or service at any time. We require a minimum of 30 days’ notice for cancellations to avoid future charges. Services may be terminated immediately if there is a breach of the terms.
7. Security Measures
At Edge’s Aquatic Services, we take the protection of your personal and payment information seriously. We use industry-standard security measures to ensure the confidentiality and integrity of the data you provide.
- SSL Encryption: We use Secure Socket Layer (SSL) encryption technology to protect all sensitive data transmitted through our website.
- Payment Processors: We work with trusted third-party payment processors like PayPal and Stripe to handle financial transactions securely. These services are compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
- Data Protection: We employ measures to safeguard personal information, including firewalls, secure servers, and encrypted databases. Access to sensitive data is restricted to authorized personnel only.
8. User-Generated Content Terms
If you submit content to Edge’s Aquatic Services, including but not limited to reviews, comments, or images, you agree to the following terms:
- Ownership: You retain ownership of your submitted content, but by submitting it, you grant us a license to use, modify, and display the content in connection with our services, promotions, and marketing.
- Acceptable Content: All user-generated content must be appropriate, lawful, and free from harassment, discrimination, or offensive material. We reserve the right to remove any content that violates these guidelines.
- Right to Remove Content: We reserve the right to remove or edit user-generated content at our discretion, especially if it violates our content guidelines or applicable laws.
9. Age Restriction
Our website is not intended for use by individuals under the age of 13. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If you are under 13, please refrain from submitting any personal data to us.
If we discover that a child under 13 has submitted personal data to our website, we will take immediate steps to remove such data and terminate any related accounts.
10. Intellectual Property Statement
All content on Edge’s Aquatic Services website, including but not limited to text, graphics, logos, images, audio, and software, is the property of Edge’s Aquatic Services or our content suppliers and is protected by copyright laws. Unauthorized use of our content may result in legal action.
- Copyright: All content on this website is owned and protected by copyright law, and you are prohibited from copying, reproducing, or redistributing any content without our express written consent.
- Trademarks: The trademarks, logos, and service marks displayed on this website are the registered and unregistered trademarks of Edge’s Aquatic Services. You may not use these marks without our permission.
- Content Use: You may use the content on this website for personal, non-commercial use only. You may not use, copy, or redistribute any material for commercial purposes without obtaining prior written permission from us.
Feel free to edit or modify any of the provided policies according to your specific business needs. Let me know if you need further assistance!
Suggested text: If you request a password reset, your IP address will be included in the reset email.